Shipping & Delivery | Wakeboards.com
Call our Wakeboard, Wakeskate, Wakesurf, & Water Ski Customer Service Staff or Order by Phone @ 763-404-7372
Order over $99.00 worth of products and receive FREE Ground Shipping within the Continental United States!The shipping method will be selected by Wakeboards.com for orders with Free Shipping.
FedEx, a business day does not include Saturdays, Sundays or holidays.
FedEx Express does not include Saturday Delivery.
Example: You ship a package on Monday that takes 2 business days to arrive. You do not count the day you ship as a business day, so your package would arrive on Wednesday, the second business day after the ship date.
Orders shipped to addresses other than their billing address may be delayed for security verification. If you are shipping to a different address and need to have your order expedited please call 763-404-7372 to talk with a customer service representative.
Tax and Duties:
Returns of unused merchandise are accepted up to 30 days from the date the order was shipped. All items must be returned in their original condition, including the manufacturer's packing, tags, documentation and any accessories.
To make a return simply call 1-800-625-9666 or email email@example.com with "Returns" in the title and include the following information in order to get a Return Authorization (RA) number:
Attn Returns - RA #(Include the RA you were given)
5160 West Broadway
Crystal, MN 55429
All returned items that were shipped with the free shipping promotion will be credited less the actual shipping costs. We will notify you via email after your items are received and after we have credited your card. All returns will be credited within three business days of arrival at Wakeboards.com. Returns will not be accepted on items without a Return Authorization number. DO NOT SHIP ITEMS WITHOUT FIRST GETTING A RETURN AUTHORIZATION. They will be returned to you.
For any questions regarding our returns process please contact us at firstname.lastname@example.org or call 1-800-625-9666
Please Note: On special order items and MasterCraft Boat Parts that are ordered upon request cannot be returned.
If you purchase multiple items and you return one or more of the items and your order drops below $99 you will be charged the original shipping charge.
Customer is responsible for all return shipping costs.
Exchanges: To exchange an item simply return it using the return process (above) and place a new order online or over the phone for the item you want. Items being shipped from Wakeboards.com to the customer for an exchange, will be shipped at the discretion of Wakeboards.com in terms of shipping method and carrier.