Shipping & Delivery | Wakeboards.com
Call our Wakeboard, Wakeskate, Wakesurf, & Water Ski Customer Service Staff or Order by Phone @ 763-404-7372
Order over $99.00 worth of products and receive FREE Ground Shipping within the Continental United States!
FedEx, a business day does not include Saturdays, Sundays or holidays.
FedEx Express does not include Saturday Delivery.
Example: You ship a package on Monday that takes 2 business days to arrive. You do not count the day you ship as a business day, so your package would arrive on Wednesday, the second business day after the ship date.
Tax and Duties:
Returns Returns of unused merchandise are accepted up to 30 days from the date the order was shipped.
To make a return simply call 1-800-625-9666 or email firstname.lastname@example.org with "Returns" in the title and include the following information in order to get a Return Authorization (RA) number:
Attn Returns - RA #(Include the RA you were given)
5160 West Broadway
Crystal, MN 55429
Upon inspection of returned product, Wakeboards.com, at its discretion, will issue a full or partial refund to the credit card used for the purchase less the original shipping charges paid by Wakeboards.com. All returned items that were shipped with the free shipping promotion will be credited less the actual shipping costs. We will notify you via email after your items are received and after we have credited your card. All returns will be credited within three business days of arrival at Wakeboards.com. Returns will not be accepted on items without a Return Authorization number. DO NOT SHIP ITEMS WITHOUT FIRST GETTING A RETURN AUTHORIZATION. They will be returned to you.
For any questions regarding our returns process please contact us at email@example.com or call 1-800-625-9666
Please Note: On special order items and MasterCraft Boat Parts that are ordered upon request cannot be returned.
Exchanges: To exchange an item simply return it using the return process (above) and place a new order online or over the phone for the item you want.